This Privacy Policy explains how LefokaStudio ("we", "us", "our"), operated by Lefoka, collects, uses, and protects your personal information when you book a session, contact us, or communicate with us on WhatsApp. We are committed to protecting your privacy in line with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.
LefokaStudio is a creative/recording studio based at Century Blvd, Riversands, Johannesburg, 1684.
When you make a booking or contact us, we may collect:
We use your information only to:
We do not sell your personal information, and we do not use it for advertising to third parties.
We use the WhatsApp Business Platform (provided by Meta Platforms Ireland Ltd.) to send booking confirmations and reminders, and to chat with you about your booking. By providing your phone number and making a booking, you consent to receiving these service messages. Your use of WhatsApp is also subject to WhatsApp's own privacy policy. You can ask us to stop messaging you at any time by replying or emailing studio@lefoka.co.za.
Payments are processed by PayFast (Payfast (Pty) Ltd), a South African payment gateway. Your card and banking details are handled directly by PayFast under their security standards and privacy policy; we only receive confirmation of whether a payment succeeded.
We share your information only with service providers that help us run our studio, namely:
These providers only receive the information needed to perform their service, and are required to protect it. We may also disclose information if required by law.
We keep your booking and contact information for as long as needed to provide our services and to meet legal, accounting, and tax requirements, after which it is securely deleted or anonymised.
We use reasonable technical and organisational measures — including secure hosting and encrypted connections (HTTPS) - to protect your information against loss, misuse, and unauthorised access.
Under POPIA, you have the right to:
To exercise any of these rights, email studio@lefoka.co.za. You also have the right to lodge a complaint with the Information Regulator (South Africa).
Our website uses only essential cookies needed for the booking process to function. We do not use them to track you across other websites.
Our services are intended for individuals aged 18 and older. We do not knowingly collect information from children.
We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated "Last updated" date.
For any privacy questions or requests, contact: LefokaStudio - studio@lefoka.co.za - Century Blvd, Riversands, Johannesburg, 1684
